{"text_format":"3","workbook":"xlsx","n_sheets":3,"sheets":["Prosedur (2)","Pengesahan (2)","Sampul"],"not_rendered":{"images":2,"defined_names":3},"read":"whole","date_system":"1900"}

{"sheet":"Prosedur (2)","index":0,"n_rows":23,"n_cols":11,"rows_kept":23,"merged":[[0,1,0,10],[1,1,1,10],[3,1,4,1],[3,2,4,2],[3,7,3,9],[3,10,4,10],[13,7,13,9],[14,7,14,9],[15,7,15,9],[20,7,20,9],[21,7,21,9],[22,7,22,9]]}
[null,"STANDAR OPERASIONAL DAN PROSEDUR (SOP)"]
[null,"PENGADUAN MASYARAKAT"]
[]
[null,"No","Uraian Prosedur",{"$nulls":3},"Pelaksana","Mutu Baku",null,null,"Ket"]
[{"$nulls":3},"Pemohon","Petugas Admin Aduan","Koordinator","Bidang Pelaksana","Persyaratan/ Kelengkapan","Waktu","Output"]
[null,1,"Pemohon Informasi menyampaikan aduan dengan cara :\n1. Melalui website dengan mengisi formulir elektronik yang tersedia",{"$nulls":4},"Berkas permohonan meliputi:\n1. Mengisi form aduan masyarakat di website OPD","1 hari kerja","Formulir aduan yang terisi dengan sesuai."]
[null,2,"Melakukan Registrasi/Agenda pengaduan dan menyampaikan kepada Koordinator/Penanggung Jawab",{"$nulls":4},"Rekapitulasi aduan dari masyarakat di sistem","1 hari kerja","1. Formulir aduan yang sudah diregistrasi;\n2. Lembar disposisi."]
[null,3,"Memeriksa Formulir aduan dari Pemohon dan memerintahkan bidang teknis terkait untuk menjawab dan menindaklanjuti aduan",{"$nulls":4},"1. Formulir aduan yang sudah diregistrasi;\n2. Lembar disposisi.","1 hari kerja","Disposisi kepada Bidang Teknis Terkait"]
[null,4,"Bidang Teknis menjawab dan menindaklanjuti aduan dari pemohon",{"$nulls":4},"Disposisi dari Koordinator","1 hari kerja","Menindaklajuti dan menjawab aduan disertai dokumentasi kegiatan"]
[null,5,"Memberikan informasi kepada pemohon bahwa aduan sudah ditindaklanjuti, mengagendakan surat keluar",{"$nulls":4},"Dokumentasi tindaklanjut aduan dan jawaban dari Bidang Teknis","1 hari kerja","Nomor agenda surat keluar"]
[null,6,"Menerima hasil jawaban dan tindaklanjut aduan",{"$nulls":4},"Jawaban dan tindak lanjut aduan"]
[{"$nulls":7},"Aduan Masyarakat","5 hari kerja"]
[]
[{"$nulls":7},"Menyetujui :"]
[{"$nulls":7},"KEPALA DINAS PEKERJAAN UMUM DAN PENATAAN RUANG"]
[{"$nulls":7},"KABUPATEN WONOSOBO"]
[]
[]
[]
[]
[{"$nulls":7},"NURUDIN ARDIYANTO, S.T., M.T."]
[{"$nulls":7},"Pembina Tingkat I"]
[{"$nulls":7},"NIP. 19731021 200003 1 003"]

{"sheet":"Pengesahan (2)","index":1,"n_rows":49,"n_cols":8,"rows_kept":49,"merged":[[5,5,13,6],[14,5,15,6],[14,7,15,7],[19,2,21,2],[19,6,19,7],[21,6,21,7],[23,6,23,7],[24,2,26,2],[26,6,26,7],[28,2,31,2],[48,5,49,7]]}
[]
[{"$nulls":5},"NOMOR SOP"]
[{"$nulls":5},"TANGGAL PEMBUATAN"]
[{"$nulls":5},"TANGGAL REVISI"]
[{"$nulls":5},"TANGGAL PENGESAHAN"]
[{"$nulls":5},"DISAHKAN OLEH",null,"KEPALA DINAS"]
[{"$nulls":7},"PEKERJAAN UMUM DAN PENATAAN RUANG"]
[]
[]
[]
[]
[null,null,"PEMERINTAH KABUPATEN WONOSOBO"]
[null,null,"DINAS PEKERJAAN UMUM DAN PENATAAN RUANG",{"$nulls":4},"NURUDIN ARDIYANTO, ST.MT"]
[null,null,"BIDANG PENATAAN RUANG",{"$nulls":4},"NIP. 19731021 200003 1 003"]
[{"$nulls":5},"NAMA SOP",null,"PNGADUAN MASYARAKAT"]
[]
[]
[null,"DASAR HUKUM",{"$nulls":3},"KUALIFIKASI PELAKSANA"]
[]
[null,"1.","Undang-Undang Republik Indonesia Nomor 25 Tahun 2009 Tentang Pelayanan Publik (Tambahan Lembaran Negara Republik Indonesia Nomor 5038)",null,null,"1.","Pendidikan minimal SLTA / sederajat"]
[]
[{"$nulls":5},"2.","Dapat mengoperasikan komputer"]
[]
[]
[null,"2.","Undang-Undang Nomor 14 Tahun 2018 tentang Keterbukaan Informasi Publik (Tambahan Lembaran Negara Republik Indonesia Nomor 4846)"]
[]
[]
[]
[null,"3.","Peraturan Bupati Wonosobo Nomor 13 Tahun 2022 Tentang Kedudukan, Susunan Organisasi, Tugas dan Fungsi Serta Tata Kerja Dinas Pekerjaan Umum dan Penataan Ruang Kabupaten Wonosobo (Berita Daerah Kabupaten Wonosobo Tahun 2022 Nomor 13)"]
[]
[]
[]
[]
[]
[]
[null,"KETERKAITAN",{"$nulls":3},"PERALATAN/PERLENGKAPAN"]
[]
[{"$nulls":5},"1.","Komputer/Laptop"]
[{"$nulls":5},"2.","ATK"]
[{"$nulls":5},"3.","Printer"]
[{"$nulls":5},"4.","Buku Register"]
[{"$nulls":5},"5.","Lembar Pengendalian"]
[{"$nulls":5},"6.","Jaringan Internet"]
[]
[]
[]
[null,"PERINGATAN",{"$nulls":3},"PENCATATAN DAN PENDATAAN"]
[]
[{"$nulls":5},"Berkas-berkas terkait pekerjaan dicatat dan didata sebagai data elektronik dan manual dalam berkas kearsipan."]

{"sheet":"Sampul","index":2,"n_rows":33,"n_cols":3,"rows_kept":33,"merged":[[1,2,1,10],[2,2,2,10],[3,2,4,10],[16,1,16,10],[17,1,17,10],[18,1,18,10],[19,1,19,10],[32,1,32,10],[33,1,33,10]]}
[]
[]
[null,null,"PEMERINTAH KABUPATEN WONOSOBO"]
[null,null,"DINAS PEKERJAAN UMUM DAN PENATAAN RUANG"]
{"$rows_empty":12}
[null,"STANDAR OPERASIONAL PROSEDUR (SOP)"]
[null,"PENGADUAN MASYARAKAT"]
{"$rows_empty":14}
[null,"Jl. Soeharto Kalierang, Kecamatan Selomerto, Wonosobo"]